Your Privacy Matters

We believe you deserve to know exactly what happens with your data when you shop at Pondex. This page breaks it down in plain language.

What We Collect and Why

We only collect information that's necessary to process your order and improve your shopping experience:

• Order details — your name, email, and shipping address so we can get your purchase to you.
• Browsing activity — pages you visit and how you found us, so we can make the site better.
• Cookies — small files that help our site remember your preferences.

We never store your credit card details on our servers. Payments are handled entirely by our secure payment provider.

How We Keep Your Data Safe

Every page on our site is encrypted with SSL. Your personal information is stored on secure servers with restricted access. We regularly review our security practices to stay ahead of potential threats.

Who Has Access

Your data stays between you and us. We share information only with:

• Delivery partners who ship your order
• Our payment processor who handles transactions
• Analytics tools that help us understand how the site performs

We never sell your personal information. Period.

Your Choices

You can request to see, update, or delete your personal data at any time. Just reach out to [email protected] and we'll take care of it within 48 hours.

Policy Updates

If we make changes to this policy, we'll post them here. For questions or concerns about your privacy, contact us at [email protected].